Project echo is a model of telementoring that connects primary-care practitioners with multi-disciplinary teams. This method is designed to improve the treatment of patients with complex conditions, particularly in rural areas and those who are underserved.
The ECHO model was created at the University of New Mexico in 2003 with a focus on treating hepatitis C patients who are in populations that are not served and prisons. Since it was developed, the ECHO model has been replicated in many clinical areas including asthma, chronic pain and diabetes. The ECHO model has been funded by the Robert Wood Johnson Foundation as well as the Agency for Healthcare Research and Quality (AHRQ) and the GE Foundation and the Leona M. and Harry B Helmsley Charitable Trust.
During ECHO sessions participants present de-identified case studies and engage in group discussions with the experts in the field using videoconferencing technology. In this “all-teach and learn” style, instructors share knowledge and experience to answer questions, provide feedback, and offer suggestions.
The ECHO model also permits remote monitoring of the patient’s outcomes. Specialists at the University of New Mexico follow each community provider’s treatment plans to ensure that their patients receive the highest quality of care. They may make adjustments at mid-course if patients do not adhere to the prescribed therapy. This can prevent treatment failure and enhances the likelihood of a positive outcome. Specialists can also utilize the ECHO system to monitor check these guys out data and identifying care gaps. This information is then fed back to the local clinicians and allows them to better assist their patients.